Saturn of Orlando North
Sales: (877) 601-8598
Service: (866) 581-0383

Saturn Purchase & Delivery Satisfaction Survey

Here at Saturn of Orlando North we strive to please our customers and we are always looking at ways to improve customer satisfaction.
 
Please take a quick minute to fill out this questionnaire about your recent vehicle purchase. 
 
To thank you, we will be holding a drawing once a month to give away one free oil change to the lucky name drawn.  The winner will be announced in our monthly Saturn e-Newsletter which is posted on this website.
 
Thank you!  Your input is very important to us!


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* First Name: * Last Name:
* Email: Home Phone:
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Cell Phone: * Preferred Contact:
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City: State: * ZIP Code:
Survey Questions
How satisfied are you that you were treated in a professional and courteous manner?
Completely Satisfied Satisfied Not At All Satisfied
Were you completely satisfied with your Sales Consultant's willingness to take the time necessary to thoroughly understand your vehicle needs?
Yes No
Were all of your questions answered?
Yes No
Were you offered a tour of the dealership, including the Service Department?
Yes No
Overall, how satisfied were you with the assistance you received from your Sales Consultant?
Completely Satisfied Satisfied Not At All Satisfied
Overall, how satisfied were you with how the financial process was handled by your dealership?
Completely Satisfied Satisfied Not At All Satisfied
At the time of delivery, were you Completely Satisfied with the explanation of your warranty & owner's manual?
Yes No
At the time of delivery, were you Completely Satisfied with the explanation of the maintenance schedule?
Yes No
At the time of delivery, were you Completely Satisfied with the appearance of your vehicle?
Yes No
What prompted your INITIAL visit our dealership? (Ex. Advertisement, TV, Radio, website, friend, etc.) Please be specific.
Which website(s) did you visit PRIOR to visiting us? Check as many as applicable.
SaturnofOrlando.com Saturn.com Yahoo Autos Craig's List Edmunds.com MSN Autos Autotrader.com Cars.com Ebay You Tube Kelley Blue Book Other
What other brands or dealers did you visit (either in person or online) BEFORE your purchase at Saturn?
Please share additional comments you may recommend for us to improve our customer service. Although we cannot accommodate everyone's suggestions, it's important for us to hear what you have to say.
Would you like to receive our monthly Saturn eNewsletter featuring service coupons, specials, and Saturn news?
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If you register for our monthly Saturn eNewsletter, please know that we do not sell or share your email address and you can opt out at any time.
Saturn of Orlando North  ·  2725 South Hwy 17-92  ·  Casselberry  ·  FL  ·  32707
Sales: (877) 601-8598  ·  Service: (866) 581-0383